The Refuge on Memorial is a 24-hour facility with an overnight emergency shelter, warming/cooling center, and day shelter/drop-in center serving men, women, and entire family units.

This means that requirements for entry are limited or minimal.  Entry will not be refused based on barriers such as sobriety, income verification, or program participation. However, guests must be willing to adhere to the shelter policies prohibiting the possession of drugs, alcohol, and weapons; they must obey the law and behave nonthreateningly.

At 50-bed capacity, it will serve various unsheltered populations including chronically homeless individuals, families, youth, and those with short-term displacement.

Through partnerships with local law enforcement, private security companies, and surveillance, we will keep the standards of safety as a top priority. Each guest must agree to the no-weapon policy, obey the law and behave nonthreateningly.

To help maintain safety and community optics, loitering and panhandling on premises will not be permitted. Because of the Day Shelter and resources like charging stations and an on-site technology center,  loitering along the Memorial Avenue corridor and at the local library will be reduced.

By partnering with Miriam's House and the Central Virginia CoC we have access to some government funding; however, the majority of funding will come from private donors, religious and civic organizations, and local companies who believe in the mission.

The Shelter at RESET closes on June 30, 2024, further increasing the need for the unsheltered in our community.

The Ramp Church International offered their former church property at 2220 Memorial Avenue for this new shelter facility.